Welcome to the Broker Services Department!
We at Potomac Basin Group, strive every day to deliver top notch service to our brokers.
- If initial attempts have not been satisfactorily resolved pertaining to enrollment, billing and/or claims... Reach out to:
Assistant Vice President, Broker Services
Please include the following:
- Reason for request
- Explanation of issue
- Carrier Department(s) already contacted – if applicable
- Group Name and Number
- Member Name and ID (if applicable)
- All other relevant information
- For claims, include HIPAA release